CUSTOM DESIGN WORK: I love all types of design projects…be on paper creating a new brand identity or fabulous package design or illustrating surface design patterns for like-minded businesses. I love design..all of it. So please give me a shout if you think I would be a good fit for your next project.
LICENSING: Interested in using some of my designs for your own product or project? Please contact me at firstname.lastname@example.org for licensing opportunities.
HANDMADE: All of our products are handmade. Due to the nature of our production method, each product may vary slightly. Colors and printing imperfections are part of the silk screening process and are not defects. We inspect each piece carefully before it goes out and pride ourselves on our craft and presentation of each piece. There will be inconsistency due to this nature. This is accepted by the buyer when the order is placed and will not be considered a fault and therefore no credit will be issued within reason.
RETAIL ORDER CHANGES OR CANCELING: Any changes or cancellation to retail orders must be emailed to: email@example.com within 24 hours for a full refund. If we have had your order longer then 1 weeks since we print to order custom for each customer we will NOT refund but give you a STORE CREDIT. We also do not exchange or refund for COLOR ISSUES. Please purchase color swatches if you are concerned about color matching. Our colors are hand mixed and are our versions of each color and vary from time to time due to the hand mixing nature.
LOST IN MAIL: If you wish to insure your package let us know and we will add this to shipping cost. We are not responsible for lost or stolen boxes in the shipping process.
HOW LONG WILL MY ORDER TAKE? We ship to order so each order is handmade for you or your shop or client. Retail ONLINE orders take a minimum of 2-4 weeks depending on size of the order.
SHIPPING: We ship UPS on large boxes and USPS PRIORITY on items less than 3lbs. We send tracking upon shipment on all orders to the e-mail in our system.
HOW MANY DAYS UNTIL I RECEIVE MY ORDER AFTER IT SHIPS in the US? Shipping takes approximately 3-7 days in the US.
STUDIO SALES: We have two large sales per year. One is the first Sunday in June and first Sunday in December. Please sign up for our newsletter to keep in touch with our upcoming events and hear about special offers!
WHERE DO YOUR FABRICS COME FROM? We weave our cotton fabrics here in the USA and purchase linen and velvet in the USA from a local company. Linen is woven in Europe. All our canvas and bark cloth are handprinted in our Maine studio with eco-minded water based professional textile ink, all mixed by hand. Each print run will vary slightly from the last.
HOW DO I WASH MY TEXTILES? HAND WASH IN COLD with mild GENTLE detergent, dry flat. Okay to iron. Machine wash inserts separately.
IS SILK SCREENED ERIN FLETT FABRIC FOR SALE? We work with interior designers and architects for custom yardage projects and for personal clients. Please contact firstname.lastname@example.org for more information.
COLOR: Erin Flett hand mixes all of her own colors in-house. Not all colors will be exact from lot to lot. Each print is hand printed so inconsistencies will happen and part of a hand-printed item. Erin draws inspiration from her Maine wooded landscape and from everyday life as well as her funky vintage finds. We try to match the color on each lot but all lots will not be exact. If you have any questions regarding color please purchase a color swatch of that color and we can send that out to you.
WHO DESIGNS YOUR PRINTS + PATTERNS? Erin Flett designs all of her own prints in-house. She draws inspiration from her Maine wooded landscape and from everyday life as well as her funky vintage finds. All rights reserved. Please give proper credit when sourcing.
CONSIGNMENT: At this time, we are not able to do consignment.