CUSTOM DESIGN WORK: I love all types of design projects…be on paper creating a new brand identity or fabulous package design or illustrating surface design patterns for like minded businesses. I love design..all of it. So please give me a shout if you think I would be a good fit for your next project.
LICENSING: Interested in using some of my designs for your own product or project? Please contact me at email@example.com for licensing opportunities.
HANDMADE: All of our products are handmade. Due to the nature of our production method, each product may vary slightly. Colors and printing imperfections are part of the silk screening process and are not defects. We inspect each piece carefully before it goes out and pride ourselves on our craft and presentation of each piece. There will be inconsistency due to this nature. This is accepted by the buyer when the order is placed and will not be considered a fault and therefore no credit will be issued within reason.
WHOLESALE? Please fill out our contact page and we would be happy to send you the most recent catalog and ordering information. You can also view our recent catalogs here. We will send you a log in pass word once you fill our our form and you can start ordering online. You can also send us a email with your order if that is easier.
WHOLESALE TERMS: All prices are listed in US dollars. All authorized retailers will receive 50% off the MSRP, plus the cost of shipping. Trade clients (interior designers, architects etc.) will receive 20% off the MSRP, plus the cost of shipping. Prices are subject to change without notice. A minimum order of $300 on all orders is required. Individual minimums are stated clearly in our wholesale catalog and or line sheet. (please email firstname.lastname@example.org for the latest line sheet) This may be a mixture of any products displayed in our catalog. We have found the shops that do the best are the shops that order in bunches keeping things fresh and stocked.
We need a current CC on file to process your order. We take: Visa, MasterCard, Discover, American Express, Paypal, and checks are all accepted forms of payment. We will send you a confirmation P.O. after receipt of your order. Once you confirm in writing via email, we will move forward.
When order is complete we will run your card prior to shipping. Please let us know if the card we have on file is no longer valid. We will send tracking confirmation via email.
EXCLUSIVITY: We do not offer exclusives but are very mindful of proximity of shops and size of town or city. We want healthy active wholesale accounts. If you do not re-order within 6-8 month period we will connect with you and let you know that we will open up your area to new wholesale accounts.
CHANGES TO ORDERS:
Any changes or cancellation to orders must be emailed to: email@example.com within 72 hours. All order cancellations will be assessed a 25% processing fee.
LOST IN MAIL: If you wish to insure your package let us know and we will add this to shipping cost. We are not responsible for lost or stolen boxes.
HOW LONG WILL MY ORDER TAKE? We ship to order so each order is hand made for you or your shop or client. Retail ONLINE orders take 2-4 weeks depending on size of order and WHOLESALE 2-8 weeks depending on size of order and time of year.
We encourage shops to pre-order with drop ship dates within a calendar year to ensure you are fully stocked all year long. For example you may put in a order that would ship May 20th, and another August to ensure you are fully stocked in your favorite items.
SHIPPING: We ship PRIORITY USPS on most orders and offer free tracking.
HOW MANY DAYS UNTIL I RECEIVE MY ORDER AFTER IT SHIPS in the US? Shipping takes approximately 3-7 days in the US.
INTERNATIONAL SHIPPING: We have this automated in our online shop but it is best that you call us to ensure that your rate is accurate. International shipping can take up to 2 weeks. We ship all over the world and don’t want shipping to be the only reason you don’t buy from us. So let us help find a good shipping solution. Please contact us direct at: firstname.lastname@example.org for any questions on shipping international. We often use SPACE SAVER BAGS to ensure the box is as small and light as possible.
WHERE CAN I FIND YOU? We sell through reputable retailers across the US. Here is our current wholesale list. You can visit us here 24 hours a day! We are happy to a gift tag with your personal message, just ask.
STUDIO SALES! Occasionally we hold studio sales and open houses where we sell fabrics and samples as well. Please sign up for our newsletter to keep in touch with our upcoming events and hear about special offers!
HOW DO I ORDER? You can order through our online shop here or on ETSY. If you would like to order over the phone, please call 207-837-0763 and we would be happy to help you, or email us directly here. We take all major credit cards over the phone. If you have a custom color request or idea please email or call. We are here to help make you the perfect something.
WHERE DO YOUR FABRICS COME FROM? We weave our cotton fabrics and purchase linen and velvet in the USA from a local company. Linen is woven in Europe. All our canvas and bark cloth is hand screened in our Maine studio with eco minded water based professional textile ink, all mixed by hand. Each print run will vary slightly from the last.
HOW DO I WASH MY TEXTILES? HAND WASH IN COLD with mild GENTLE detergent, dry flat. Okay to iron. Machine wash insert separately.
HOW DO I FIND YOUR OUTDOOR ? INDOOR LINE OF FABRICS? Our line of outdoor/indoor performance fabrics are woven by ALFRESCO FUNCTIONAL FABRICS here in the US. If you are interested in the Erin Flett line with ALFRESCO please contact: Todd Nifong: email@example.com, 336-889-8000. They sell direct to trade but have a on going list of retailers across the US.
IS SILK SCREENED ERIN FLETT FABRIC FOR SALE? We work with interior designers and architects for custom yardage projects and for personal clients. Please contact firstname.lastname@example.org for more information. A minimum of 7 yards / 125.00 per yard is required and a 150.00 screen fee is required. Custom ink colors are 75.00 per color per 15 yards.
COLOR Erin Flett hand mixes all of her own colors in house. Not all colors will be exact from lot to lot. Each print is hand printed so inconsistencies will happen and part of a hand printed item. She draws inspiration from her Maine wooded landscape and from everyday life as well as her funky vintage finds. We try to match color on each lot but all lots will not be exact. If you have any questions regarding color please purchase a color swatch of that color and we can send that out to you.
WHO DESIGNS YOUR PRINTS + PATTERNS? Erin Flett designs all of her own prints in house. She draws inspiration from her Maine wooded landscape and from everyday life as well as her funky vintage finds. All rights reserved. Please give proper credit when sourcing.
DUTIES AND CUSTOMS
You are responsible for any duties, customs fees or tariffs on the shipped item. All our products are 100% USA made except our wool rugs which are hand made in India from a third generation rug maker.
RETURNS OR EXCHANGES
We’re sure you’ll be pleased with your Erin Flett purchase, and we guarantee the quality of every item. If you would like to exchange or refund your items for any reason, please let us know and we will gladly help you with your return. We do not except returns on custom yardage or custom color jobs.
Please inspect all shipments immediately upon arrival. Please contact us within 24 hours of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 7 days after receipt. All items must be wrapped and packaged in same material and quality it arrived in to receive full credit. If you wish to insure your package let us know and we will add this to shipping cost.
Your return must be accompanied by a receipt or order number. We will issue you a refund upon your item’s return, however original shipping and handling charges are non-refundable. Please ship to: Erin Flett / 90 Bridge Street, Suite 250, Westbrook Maine 04092.
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
At this time, we are not able to do consignment.